Many IT companies in and around the Lehigh Valley area bill an hourly rate for their services. We feel this is unfair, as technology problems have a way of recurring.
At ACI we think differently. Our flat-rate approach puts the responsibility for your technology firmly in our court. As a result, our focus is on preventative measures that identify problems early on so that we can fix them before they cause disruption.
"My experience with ACI has been both positive and beneficial to my company since the start of our business relationship. Before they came onsite we had no support or administration for the network. After ACI examined our system and infrastructure their professionals gave us several options on how to maximize the utilization of all of our resources both in terms of hardware and software. It was discovered that our network was underutilized and at risk. Their friendly systems engineers redesigned an Active Directory network and tightened our security. Their Maintenance Agreements serve as reassurance in knowing that someone will be there to assist us in the event of a disaster or malfunction of our systems. Every time I call on ACI for support, their professionals answer, troubleshoot, and resolve the issue or perform the requested services or changes. We look forward to our continuing relationship with ACI.”
Chief Financial Officer
New World Aviation
Lehigh Valley, PA