Many IT companies in and around the Lehigh Valley area bill an hourly rate for their services. We feel this is unfair, as technology problems have a way of recurring.
At ACI we think differently. Our flat-rate approach puts the responsibility for your technology firmly in our court. As a result, our focus is on preventative measures that identify problems early on so that we can fix them before they cause disruption.
As a small business owner, Abboud Consulting has been a critical business partner for my company over the last 10-plus years. ACi provides Omnitech Automation, Inc. with a wide variety of services including daily hardware and software support, network monitoring and troubleshooting, deployment of new hardware and software, as well as longer-term IT strategy development. ACi recently played a major roll in Omnitech’s company-wide IT upgrade that involved replacing all of our IT hardware and software, as well as migrating from several dedicated servers to multiple virtual servers on a single hardware device. With their help, we were able to make a very smooth and quick transition with almost no downtime. In addition to being very technically capable, we are extremely happy with ACi’s customer service, integrity and work ethic. Quite frankly, I could not run my business successfully without their support.
Fred D. Hafer Jr.
President & CEO
Omnitech Automation, Inc.