Why Us

At ACI, our business values underpin everything we do. When you work with us, you don’t just get an IT provider - you get a partner who is truly committed to your company’s success. Simply put, we don’t believe we’re achieving success unless you are too.

Teaming up with ACI offers you:

  • Exceptional response times - when you need help with your IT, you need it now; we’ll get started on fixing issues as soon as you call us
  • Live interaction with our team - because nobody wants to deal with an automated system when they're facing the stress of an IT problem
  • Variety of technical talent - our team combines unparalleled IT expertise with a deep understanding of what businesses need

ACI is a profitable and growing company, investing back into our team members and company. We take our commitment to relieving you of your IT worries seriously, and allow you to get back to running your own business while we take care of your technology. And of course, we do it all of this for a fixed monthly rate that brings valuable predictability to your budgeting process.

Every business needs reliable IT support from an unrelentingly dedicated partner. And getting it shouldn’t be a struggle - and with ACI, it isn’t.

As a small business owner, Abboud Consulting has been a critical business partner for my company over the last 10-plus years. ACi provides Omnitech Automation, Inc. with a wide variety of services including daily hardware and software support, network monitoring and troubleshooting, deployment of new hardware and software, as well as longer-term IT strategy development. ACi recently played a major roll in Omnitech’s company-wide IT upgrade that involved replacing all of our IT hardware and software, as well as migrating from several dedicated servers to multiple virtual servers on a single hardware device. With their help, we were able to make a very smooth and quick transition with almost no downtime. In addition to being very technically capable, we are extremely happy with ACi’s customer service, integrity and work ethic. Quite frankly, I could not run my business successfully without their support.

Fred D. Hafer Jr.
President & CEO
Omnitech Automation, Inc.
Emmaus, PA