Many IT companies in and around the Lehigh Valley area bill an hourly rate for their services. We feel this is unfair, as technology problems have a way of recurring.
At ACI we think differently. Our flat-rate approach puts the responsibility for your technology firmly in our court. As a result, our focus is on preventative measures that identify problems early on so that we can fix them before they cause disruption.
“Before ACI, we ran a resource deprived workgroup. Our important files were unprotected and scattered across many computers. ACI implemented an easy-upkeep system that runs much more efficiently and protects thousands of man hours. They also helped organize our file system, which improved internal office matters and ultimately helped relationships with our clients. ACI outperforms all expectations when there is a problem. Every time we call their technical support lines, ACI’s friendly service techs are on call to resolve any and all problems we encounter. Their staff is very professional and always responds to our support issues in a timely fashion.”
Eisenhard’s Decorating Center